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Confirmit Announces Inaugural AIR Award Winners

Market Research businesses recognized for innovation and excellence

Confirmit today announced the winners of the 2018 AIR (Achievement in Insight and Research) Awards.

Confirmit CEO Ken Ostreng said the company inaugurated the AIR Awards this year to recognize Confirmit customers who are driving forward the Market Research industry by innovating and delivering insights that enhance business performance.

“Confirmit has been a fundamental part of the Market Research industry for over 20 years,” Mr Østreng said.

“Since then we’ve been building solutions that support the world’s leading MR companies, and we feel it’s important to showcase the innovations and successes of our customers.

“The AIR Awards recognize the people and companies that continue to drive the industry forward through new methodologies, technologies, and vision.”

The AIR Awards program has two categories:

  • AIR Agency: Recognizes agencies who are providing exceptional guidance and value to customers, who are driving the future of Market Research by designing and implementing new approaches, or who are breaking new ground in the merging of Market Research, Insight and Voice of the Customer.
  • AIR Project and Innovation: Recognizes individual projects undertaken for an end customer that demonstrate exceptional application of methodology, true innovation or that have yielded results that significantly impact the customer.

The winners are:

AIR Market Research Professional of the Year: Roisin Cooke, SVP Operations, BuzzBack

AIR Agency

  • Judges’ Choice: Join the Dots
  • Winners: Beehive Research, B2B International, W5, and 2CV

AIR Project and Innovation

  • Judges’ Choice: Intu and B2B International
  • Winners: AND Agency (text analytic project), AND Agency (multi-mode project), Beehive Research, Delvinia, GMO Research, and QRS Research

Confirmit was delighted to have three highly regarded Market Research professionals as judges for the AIR Awards: Kristin Luck, Founder, Luck Collective, Jon Puleston, VP Innovation at Lightspeed Research, and Dangjaithawin Anantachai, Managing Director, INTAGE Thailand.

“Confirmit is proud to support the world’s leading Market Research companies as they strive to meet the ever-evolving demands of their clients” Mr Østreng said.

“In turn, Confirmit is committed to creating solutions that enable MR agencies to focus on the value they can add for clients, knowing that they are using the most advanced and efficient research technology available.”

Confirmit recognized Roisin Cooke, the Senior Vice President of Operations at BuzzBack, as stand-out Market Research Professional of the Year.

Roisin has been part of the BuzzBack team for 15 years, where she has driven innovations in concept testing and mobile development.

Her work has directly impacted BuzzBack’s success, contributing 40% bottom-line revenue growth.

“It’s a real honor to be named the AIR Awards MR Professional of the year” Ms Cooke said.

“My work at BuzzBack has been the pursuit of executional excellence to ensure we provide the best possible service to our customers.

“It’s wonderful to have my work recognized by Confirmit, and I share the award with my fantastic BuzzBack team with whom I am so proud to work”.

For more information about the 2018 Confirmit AIR Awards, visit

About Confirmit

Confirmit is the world’s leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. The company has offices in Oslo (headquarters), Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Standards Institution, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, KeepFactor, Nielsen, Research Now, RS Components, QRS, SSI, and Swisscom. Visit for more information.


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The Research Society is the peak body for research, insights and analytics professionals in Australia. It has a diverse membership of individuals at all levels of experience and seniority within agencies, consultancies, client-side organisations, the non-profit and government sectors, support services as well as institutions and the academic community. As well as over 2,000 individual members, the Research Society has 125+ company and client partners, with the number continuing to grow. The Research Society research professionals and company partners commit to and are regulated by the Research Society Code of Professional Behaviour.