The CUSTOMER Product of the Year Award recognizes the most innovative customer experience technology solutions that are advancing the call center, CRM and teleservices industries one solution at a time.
Confirmit Horizons provides organizations with solutions that support the end-to-end management of Customer Experience, Voice of the Employee and Market Research, so teams can uncover richer insights, make smarter decisions and drive better business outcomes.
Confirmit continues to develop solutions that support sophisticated global feedback and research programs, focusing on intelligence-driven innovations like AI and machine learning techniques that support ease of use and productivity.
“Confirmit is dedicated to providing clients with world-class solutions that make it easier for business leaders to make intelligent, insight-driven decisions that drive impactful outcomes,” said Michael Wooh, CMO, Confirmit.
“We understand that CX teams are challenged to demonstrate clear business results in their programs, and we work closely with clients to build solutions that make it easier for CX practitioners to deliver value quickly and effectively.
“We are pleased to see continued recognition from TMC and the larger CX industry for our efforts to consistently advance and improve our solutions so clients can achieve greater overall business success.”
The awards highlight companies that are dedicated to delivering quality products that drive ROI for the companies that use them and enable their clients to meet and exceed the expectations of their customers.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Confirmit with a 2019 Product of the Year Award,” said Rich Tehrani, CEO, TMC.
“The company’s Horizonssolution has proven deserving of this elite status, and I look forward to continued innovation from Confirmit in 2019 and beyond.”
The complete list of 2019 CUSTOMER Products of the Year Award can be found here.