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Canada’s telecom companies to implement universal call blocking

25 November 2019: The Canadian Research Insights Council (CRIC) reports that ” After years of discussions with industry, the CRTC (Canadian Radio-television and Telecommunications Commission ) ordered Canada’s telecom companies to implement, by December 19, 2019, new call-blocking technologies to reduce the number of nuisance calls to Canadians…The CRTC’s directive is in line with other jurisdictions such as the United Kingdom and the US that have already adopted universal network-level call blocking.”

CRIC states “Universal call blocking should be seen as a positive development for the market research and insights industry as it will result in fewer nuisance calls to Canadians and create a better environment for research calls. The technology applies to blatantly illegitimate calls only (the most obvious spam calls) and should not negatively impact the industry’s ability to place legitimate calls to Canadians.”

Read the full article here

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The Australian Market & Social Research Society Limited (AMSRS) is the peak body for research professionals in Australia. It has a diverse membership of individuals at all levels of experience and seniority within agencies, consultancies, client-side organisations, the non-profit and government sectors, support services as well as institutions and the academic community. As well as over 2,000 individual members, the AMSRS has 52 new company and client-side organisation partners. The AMSRS research professionals and company partners commit to and are regulated by the AMSRS Code of Professional Behaviour.