The leaders, laggards and lessons uncovered in the State of Customer Experience 2018 survey There are five key habits that successful CX professionals have in common, according to the newly published State of Customer Experience […]
New report reveals five roads to greatness for brands The Leading Edge, Australia’s leading insight and strategy consultancy, has conducted research into what makes a brand great. In partnership with its sister Enero Group agencies, Hotwire, a […]
New role to drive increased global alignment and accelerated growth Confirmit, the world’s leading vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions has today announced the promotion of Tim Hannington to the […]
The company’s panel data plus integrated data provides access to 60M people and 2,700+ attributes, redefining expectations for data-driven intelligence Research Now SSI, a global leader in first-party data and data services, announces that its […]
WE Buchan today released results from WE Communications’ Brands in Motion 2018 global study. The data revealed that consumers worldwide continue to demand innovation — but now, in response to increasing technology-based fears, they’re attaching […]
New global role to support continued growth in APAC Confirmit, the world’s leading vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions has promoted Heidi Brumbach to the role of Executive Vice President, […]
Research Now SSI, the global leader in digital market research data and data services, has expanded its capabilities in the area of cross-device digital audience verification and validation by acquiring DMA-Institute in a deal with […]
The market research community in Canada has responded swiftly to last week’s announcement by the Canadian market research association, MRIA, that it is ceasing its operations. The day after MRIA made their announcement, a group […]
Confirmit Horizons platform fuels Voice of the Customer program for leading Australian cloud solutions provider Confirmit has been chosen by 8×8, Inc., a leading provider of cloud phone, meeting, collaboration and contact center solutions, to power […]
Partner Solution Powered by First-Party Data Enhances Measurement of Brand Lift Ad Effectiveness on YouTube Research Now SSI, the global leader in digital market research data and data services, has been named one of the […]
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