Customer Experience

Top stories

[ March 22, 2019 ] JCDecaux connects with global Business Decision Makers with its new study ‘Airports: Open for Business’ Industry News
[ March 22, 2019 ] The Social Research Centre announces the appointment of new CEO Company News
[ March 20, 2019 ] Former GM Found Guilty of Embezzlement Industry News
[ March 19, 2019 ] Customer experience excellence recognised at DBM Australian Financial Awards Company News
[ March 19, 2019 ] Rebecca Huntley In conversation with Bridie Jabour Events

Customer experience management is listed in the top ten priorities of CEOs around the globe

March 13, 2019 0

Here’s why you should be making it your #1 in 2019There is a strong reason Customer Experience (CX) management is listed in the top ten priorities of CEOs around the globe. Professor McColl-Kennedy’s recently published research […]

Potentiate accelerates growth entering the US market

September 13, 2017 0

Potentiate is thrilled to announce its expansion to the US, recently acquiring a significant stake in NetReflector, a Fast 500 company based in Seattle, specialising in customer experience programs. The expansion complements Potentiate’s increasing global […]