MEDIA RELEASE: May 9 2022: Alida, a leader in Total Experience Management (TXM), has published a new research report, Empathy in Action:The Business Value of Customer Empathy, conducted together with Bodine & C., and the […]
MEDIA RELEASE: April 14 2022: Alida, a leader in Total Experience Management (TXM) software, today announced it will launch a Data Centre in Sydney in winter 2022. This expansion will allow for enhanced data services […]
MEDIA RELEASE: March 29 2022: Alida, a leader in Total Experience Management (TXM), today announced Blink CX, a technology-driven customer experience (CX) consulting company, has joined its Partner Network to deliver elevated customer experience solutions […]
MEDIA RELEASE: February 14 2022: 2022 has started with great momentum for The Research Society’s agency of the year. Fiftyfive5 has kicked off the year with a growth spurt, inclusive of 13 new graduates, new […]
MEDIA RELEASE: January 27 2022: Want to know where CX is heading in 2022? Potentiate have released their “seven key predictions on how CX will evolve over the coming year and beyond. From introducing a […]
MEDIA RELEASE: December 6 2021: dentsu ANZ has today announced the key appointment of John Riccio as CEO of Merkle, its customer experience management business (CXM) across Australia and New Zealand. John will commence in […]
MEDIA RELEASE: November 12 2021: Coming into Christmas and the end of year sales period, Lightspeed’s recent SpotLight study found that at least 48% of Australians plan on making a purchase during this year’s Black […]
MEDIA RELEASE: October 22 2021: Alida, a leader in Total Experience Management (TXM), today announced Stream will join its Partner Network to deliver industry-leading customer experience (CX) and insights to organizations in Asia Pacific. “We […]
MEDIA RELEASE: October 18 2021: While a positive Customer Experience (CX) with brands is a primary driver in consumer buying decisions, CX over the past year did not improve or has gotten worse, according to […]
MEDIA RELEASE: September 14 2021: The value of the global Technical Consumer Goods (TCG) market, excluding North America, grew by a record 26 percent to 433 billion US dollars in the first half of 2021 […]
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