MEDIA RELEASE: 8 August, 2019: Potentiate, a leading Australian-based data intelligence company, focused on customer experience measurement and management, employee engagement, and market insights, today announced it has conditionally acquired Vision Critical Australia, an authority […]
Video insight specialists Voxpopme today launched VideoCX, a new video-first customer experience (CX) platform designed to bring the voice of the customer to life. Since launching in 2013 Voxpopme has focused on bringing cutting-edge video […]
Confirmit research reveals critical areas that drive customer experience success The State of CX survey, run by Confirmit and Engage Business Media, has strengthened the case of CX professionals who are putting ROI, data integration […]
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