Research News Live

A marriage of convenience

April 1, 2020 0

Research pathways merge as evolution meets evolution, writes Jason Mallia. Until now, much of the debate about the disciplines of market research and customer experience has focused on their differences. An element of snobbery about […]

Forethought appoints new CEO

March 16, 2020 0

MEDIA RELEASE: 12 March 2020: Marketing advisory, insights and analytics firm, Forethought has entered its 26th year by announcing the appointment of Diane Shelton as the Chief Executive Office of Forethought Australia.  Founder, Ken Roberts, […]

The halo effect understanding biases in CX

March 11, 2020 0

Efforts to bring together transnational data with both strategic CX data and other sources of information can be particularly fruitful, writes Dr Violet Lazarevic in an opinion piece. Customer experience or CX is a major […]

Verdane acquires Confirmit

February 24, 2020 0

MEDIA RELEASE: 20 February 2020: Verdane, the northern European specialist growth equity investor, has acquired Confirmit, the leading global solutions provider for customer experience (CX), employee experience and market research. Verdane is the major investor […]

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