MEDIA RELEASE: 24 October 2019: Dapresy and Nebu, two of the leading technology providers for the market research industry, announce their cooperation in the field of Customer Experience. The combined product offers clients a comprehensive solution including Sample Management, Data Collection, Reporting and Case Management.
The new solution is easy to use and efficient, with quick project setup thanks to a high level of automatization. Data can be uploaded from any CRM tool into Nebu’s sample management solution. After an automated data check, email or SMS invitations are sent through Nebu to start data collection. Once the data is collected, it is automatically pushed into Dapresy’s reporting module for visualization and reporting. In Dapresy, report users get access to existing interactive dashboards, reports and tables – and can even create their own very easily. The solution also offers case management functionalities to really turn insights into actions. All data can be retransferred into the CRM system in a closed loop. Furthermore, Dapresy’s strong design capabilities result in intuitive report analysis and insights that are easily conveyed, which ultimately leads to high usage and engagement. Through the automated alert process and visually highlighted insights, report users can focus on what is most important.
Customers who seek a professional service partner who can implement a tailored CX/EX solution Nebu and Dapresy recommend DataExpert, one of the largest, independent data processing and visualization companies in Central-Europe.
“Over the last couple of years, Dapresy has successfully expanded in the DACH area. With our Nebu partnership, we can now offer clients a wide range of solutions addressing the market’s needs. My team and I look forward to working with Nebu to provide the industry with a proven and comprehensive technology platform,” says Michael Lersch, Managing Director DACH, Dapresy Deutschland GmbH.
Eric van Velzen, CEO of Nebu, added to that: “While rolling out our CX solution to a series of countries of a global HR temporary staffing agency, we found that working with Dapresy was smooth, delivered great results and was all backed with great technology. Partnering to make this available as a turnkey solution to a bigger market was the natural next step.”