MEDIA RELEASE: April 13 2021: Alida (formerly Vision Critical), creator of the world’s first CXM & Insights Platform, today announced BIG In Digital, an Indonesian technology-driven digital marketing agency will join the Alida Partner Network […]
MEDIA RELEASE: April 8 2021: There is endless talk and buzz around measurement, optimization and attribution amongst marketers and there has never been more data to feed into marketing KPIs. Yet despite all this, the […]
MEDIA RELEASE: 28 January 2021: Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) & Insights Platform, today announced it has won a 2020 APPEALIE Overall SaaS Award. The APPEALIE is […]
MEDIA RELEASE: 24 November 2020: Today, it was announced that Glow, a leading tech platform in global consumer analytics, has joined the Nielsen Connect Partner Network, the data industry’s largest open ecosystem of technology-driven solution […]
The European Data Protection Supervisor (EDPS) has released a report on the European Union’s data protection strategy for the next four years, covering General Data Protection Regulation (GDPR) and potential digital challenges ahead. “Every day, people […]
Automation has long been touted as the answer for meeting the industry’s heightened need for value, quality and speed. These are still vital pillars in addressing the demands of a complex and ever-changing marketplace. Now […]
MEDIA RELEASE: 26 August 2020: MESH Experience and Cambrian Analytics partner to offer agile dashboard solutions. MESH Experience has been running real-time experience tracking for over 14 years – capturing the experiences people have with […]
MEDIA RELEASE: 25 August 2020: The founders of MirrorWave and Feedback Avatars are delighted to announce the appointment of Henry Cheang as Strategic Advisor. As a highly connected and respected member of the feedback data […]
Research pathways merge as evolution meets evolution, writes Jason Mallia. Until now, much of the debate about the disciplines of market research and customer experience has focused on their differences. An element of snobbery about […]
Efforts to bring together transnational data with both strategic CX data and other sources of information can be particularly fruitful, writes Dr Violet Lazarevic in an opinion piece. Customer experience or CX is a major […]
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